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Comments |
What is ordinarily a great ISP has one big thing that you really have to question. If you need to download a large file at night when everybody is sleeping forget about it. If it goes for over four hours you will get booted off automatically. Why? Is there a big usuage at 12-8 am? I had the dial-up setup to automatically disconnect after the download was done. It would disconnect when it sensed an idle connection after three minutes and no response from me. It wasn't my computer, it happens to everyone at Copper. We have a forum and this has been brought up before by others. Do they need to be a guardian angel making sure you didn't forget to disconnect? They have a 200 hour limit per month so shouldn't I be the one on how that time is used? I don't have a problem with that as it is about 6.5 hours per day. That is a lot of time for anyone. I guess that is why they made download manager for companies such as Copper. In that you can resume after they disconnect you.
Otherwise this is a great little ISP. I always seem to be able to connect and the connect speed is very good most of the time. Once in a while it has to redial to get a connection and I have gotten booted off early but that is rare. I have no call waiting so that isn't the problem. A good thing they did (after some complaints) was an option to disable the comments section of the forum section. Although I have an email account I rarely use it, as I have another one I use for most stuff. I have been with them for about two years. I really don't need to use customer support as you are using Microsoft's Dial-up networking files to connect. They use no software as it only slows your computer down and hogs resources. The only thing that is required is a user name and password and you're on. |
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winglass25's Review For 
