CUSTOMER REVIEWS |
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On Oct 2, 2006, pnpk wrote:
Disconnects at random. Doesn't specify what billing is (ie $CND or $US)have to FAX in to cancel, what is with that?
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On Jun 14, 2006, fastcar1957 wrote:
Probally the best service from a dialup ISP there is. No problems for me at all. They started charging .99 a minute for phone support and that isn`t a good thing but otherwise thumbs up!
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On Nov 30, 2005, dlabelle13 wrote:
I give ISP.com's customer support 5 stars! They are extremely helpful and patient. The service is very reliable and the price is right.
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On Nov 28, 2005, rardin wrote:
I recently switched my parents from a local ISP to ISP.com and they have been extremely happy with the results. They haven't experienced a single dropped connection--something they were experiencing frequently with their previous ISP. They're also finding that pages load much more quickly than before. I'd have no problem recommending ISP.com and would use them myself if I needed a dialup provider.
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On Nov 15, 2005, keddman wrote:
Been with ISP for over a month. Not a single dropped connection and my daughter is ALWAYS on line. Great value, no extra "junk" in their software. I love it!!
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On Oct 19, 2005, acs wrote:
Seems to work very well for a dial-up, and set-up was a breeze. So far, so good.
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On Oct 19, 2005, sherrylee wrote:
I'm so happy with my ISP internet. For the price and the wonderful customer service it can't be beat!!!!!
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On Oct 18, 2005, mrsbjscott wrote:
i am looking forward to this new upgrade and hope it fixes the problem of my getting kicked off line.
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On Oct 18, 2005, billie28654 wrote:
I choose your service for 2 reasons, US support personnel, and speed. I am not satisfied with the speed. Most sites seem to be as slow as with my old ISP.
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On Oct 18, 2005, jb wrote:
Have tried several dial ups including AOL, Netzero and People PC. ISP.com is the best!!!!!!!
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On Oct 17, 2005, mdkeiper wrote:
I thought there was going to be new features for home page? Is this happening soon?
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On Oct 17, 2005, roxie170 wrote:
Up until 3 months ago the service was great - then it went totally downhill --my often-used websites for work do not load properly if at all and I NEED these sites daily. I am very dissatisfied as of the last 3 months. I have your $12.95 version but the page loads are awful - very slow so what am I paying for?
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On Oct 17, 2005, cgramps wrote:
all true
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On Oct 17, 2005, bpook wrote:
Their susport did not solve my problem that I still have
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On Oct 17, 2005, jtongren wrote:
just downloaded dialer on new PC -- phone numbers had been changed. Suggest you keep your download dialer up to date -- first impression and all that, new users could easily get the wrong idea...
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On Oct 16, 2005, BADAUGHERTY wrote:
COULD BE FASTER! AND HIGH SPEED KEEPS DISCONNETING
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On Oct 15, 2005, jgaines wrote:
My connection has been dropped three times within the last ten minutes. What's wrong with your service?
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On Oct 14, 2005, deigenfeld wrote:
My email will not allow me to forward mail sent to me. Can you help?
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On Oct 13, 2005, joseph1571 wrote:
I think ISP.COM is a very good service and I paid for a year of it for my brother and his family
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On Oct 12, 2005, harold135 wrote:
keep up the good work
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On Oct 10, 2005, jerrmar wrote:
Worth the money. When things get slow I log off and find another nearby phone. Generally works.
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On Oct 10, 2005, demarektx wrote:
When I first signed up with ISP it was great. The last week and 1/2 all I get is slow connections and url errors. I wait and wait and wait. I'm about ready to give up on ISP.
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On Oct 10, 2005, deigenfeld wrote:
Is your new system going to be faster? I cannot connect to many sites
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On Oct 10, 2005, Cinder1 wrote:
I'll never leave You. I know would like to set up a business web-site . Can You Direct.
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On Oct 9, 2005, Summer_Breezes wrote:
The service is absolutely "horrible", this isp will be out of business soon as all they care about is your "money". :-(
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On Oct 9, 2005, chetpray wrote:
System stuff is Always availabel to help fix
the results froma bad phone line and computer crashes
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On Oct 9, 2005, deigenfeld wrote:
System is so slow, I have High Speed Dial up, that I have gone back to books to retrive information. I hope your new system is better, or I will look for other
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On Oct 8, 2005, jmj104 wrote:
ISP.com is lethargic at best. The price seems on par with competitors, but the internet experience is below standard. One is left dreaming of the day DSL becomes available.
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On Oct 8, 2005, riceve wrote:
Little to NO tech support. Very poor connections, dropped connections.
Worst ISP service I have ever had. Last 2 month, just gets worse and worse. Must be going down the drain as a company!
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On Oct 7, 2005, carolrwhitney wrote:
I am having nothing but trouble with the web accelerator and am unable to even bring up your home page now.
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On Oct 7, 2005, pollyhomemaker wrote:
SLOW speed 19,000 to 31,000 kb is common
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On Oct 7, 2005, redcliffs wrote:
Interent usage is great - faster than I expected, as I had DSL before moving here. But the e-mail is SOOOOO slow! Wish that could be speeded up somehow. Thanks.....Julie
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On Oct 6, 2005, jjandgaye wrote:
so far the service has been good and I do not have any complaints keep up the good work.
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On Oct 5, 2005, mrbond wrote:
Teck support helped me solve the problem with a quick clear analysis of my problem.
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On Oct 5, 2005, JBOWERSOX wrote:
ITS BETTER THAN ANYOTHER INTERNET SYSTEM, I GIVE IT 5 STARS
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On Oct 5, 2005, wesj wrote:
where do i find the clipboard so i can paste and send the accelerator test results to you?
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On Oct 4, 2005, rayter wrote:
slower than cold molasses
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On Oct 4, 2005, cdgibson wrote:
I've really enjoyed this internet service. One thing I don't care for is the 10 min. idle time and the disconnect after 5 hours. Also I read that the dialer keeps an update of access numbers, but it still has numbers that we were using and now can not use. All in all though, I'm happy with this one. I had Netscape and was not happy so I changed to peoplepc. That was a big mistake. Then I found you and I've been satisfied. Just wanted to say thank you.
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On Oct 3, 2005, ddphill1351 wrote:
No replies from E-mail support, speeds getting slower and slower
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On Oct 2, 2005, riceve wrote:
Service seems to just get slower and slower in the las month or 2.
I am going to be dropping this ISP if it gets any slower. Poor to NO support at all.
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On Oct 2, 2005, sonny04 wrote:
Everything is running very slow
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On Oct 1, 2005, mrsbjscott wrote:
the only reason that i did not give better than ok for satisfaction is there are many times i get kicked off and there are many times i can not get a connection. I guess its cuz i dont pay much
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On Sep 30, 2005, thomasdsr wrote:
I keep getting diconnected every 12 to 15 min.
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On Sep 30, 2005, mrbond wrote:
Can not get more than 24000bps during the day.
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On Sep 30, 2005, dfw216 wrote:
On sept 27 I called support in the AM.My dailer was not working and could not get online.I waited on hold for 20 min. and then gave my phone # for return caal which never happened!!!!!!!!
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On Sep 29, 2005, massatty wrote:
Until 4-6 weeks ago your sped was adequate. Now it is 49 kps or lower. Until recently we alwaysb had good connections. In the last few weeks we've been kicked off very often. something bad has happened to our service.
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On Sep 29, 2005, duanebend wrote:
Works great for the price of the service. I've never had any problems getting online.
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On Sep 29, 2005, samurphy wrote:
ISP.COM has a very organized and helpful account management. While changing some account info I noticed that even cancelling the account would easy to accomplish. How refreshing to have a service that puts it's efforts into providing good service rather than constructing hurdles to cancellations. I have been delighted with customer service and with this isp.
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On Sep 29, 2005, monao wrote:
Am very pleased. Do live in the northern California 'outback' so speeds can vary from very high to quite low. Early morning now so is 53,296 and this is the usual. Am lucky to have a small telephone office within one mile. Nobody can offer better service for the Dial Up Internet than ISP.COM for where I live. I do thank you! Mona in Lakehead, CA.
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On Sep 28, 2005, kjmetz wrote:
when going to a site , i get waiting for that site to respond taking f/ ever slow!!!
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